Walk The Path You Write
If you want readers to succeed, follow your own instructions. Testing what you write exposes gaps,...
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Author: William
Write For Everyone
Good products start with writing that works for everyone. Not everyone using your content speaks...
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Don’t Timestamp Your Text
Documentation should age gracefully. Words like currently, new, or soon pin your writing to a...
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You’re Not the Audience
It is easy to write from what you know. But your reader is not you. What feels obvious to an...
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If It’s Hard to Describe, Sketch It
When words start working too hard, it’s time for a visual. Some concepts like workflows,...
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