Write What You Want to Happen
Good writing gives direction. Instead of describing what not to do or what might happen, it tells...
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Author: William
Be Consistent, Not Creative
Creativity matters in product work. It matters far less in instructions. When users read docs,...
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Stay Consistent with Your Terms
Consistency builds confidence. When your writing uses different words for the same thing, readers...
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Write Actions, Not Abstractions
Abstract language hides the work. It talks around action instead of guiding it. In technical...
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Stop Over ‘ing’
Words ending in ing are not wrong, but they often weaken writing when used too much. They blur the...
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